Morris is responsible for all facets of the legal function at the Company, including corporate law, securities, transactions, litigation, legal real estate, labor and employment, and regulatory issues. JCPenney Profile and History J. C. Penney Company, Inc., through its subsidiary J. C. Penney Corporation, Inc., sells merchandise through department stores. Copyright 2023 Penney IP LLC. Jcpenney is a public company. Most recently, Andre served as the senior vice president, head of human resources at Victorias Secret where he led the brand through its most significant organizational transformation. Plaines is a member on the board of directors of Nielsen Holdings plc and The Clorox Company. JC Penney reviews first appeared on Complaints Board on Sep 1, 2006. Most recently, Wlazlo led the launch of JCPenneys denim lifestyle brand for men, Mutual Weave. South Point Shopping Center 1380 HWY 20 W., Mcdonough, GA, 30253 (770) 957-0312, Westroads Mall 800 N. 98th St., Omaha, NE, 28303 (402) 397-4600, Augusta Mall 3450 Wrightsboro Rd., Augusta, GA, 30909 (706) 736-1201, Gateway Mall 68 Gateway Mall, Lincoln, NE, 68505 (402) 466-2222, Riverdale Center 4185 Riverdale Rd., Riverdale, UT, 84405 (801) 621-2575, Shops @ Moore 2400 S. Service Rd., Moore, OK, 73160 (405) 237-1542, Shackleford Crossing 2600 S. Shackleford Rd., Little Rock, AR, 72205 (501) 224-0347, .tg {border-collapse:collapse;border-spacing:0;} jc penney company inc jc penney company inc jc penney company inc jc penney company inc the jc penney company inc jcpenney JCPenney Global Presence Search All Employees JCPenney CEO Marc Rosen Chief Executive Officer Phone Email Lauren Tessaro joined JCPenney in August 2019 as vice president, divisional merchandise manager of intimate apparel, sleep, lounge, active and swim, reporting to Michelle Wlazlo, executive vice president, chief merchant. Contact Directory Login > Tools > Contact Directory AffiliateSwitch Contact Directory Print jcpenney Contacts for Supplier Inquiries To assist you in doing business with jcpenney, please use the information below to find the department and method of communication to use when you have questions. The company operates 1,060 department stores in 49 U.S. states and Puerto Rico. Before joining JLL, Plaines served in multiple CFO roles including leading Starbucks U.S. division, Sams Club e-commerce, and Ahold Delhaize Stop & Shop business. @hazardsportwear Back at ya! He also has over a decade of experience supporting leading companies during his time at Boston Consulting Group, where he served as Managing Director and Partner. @media screen and (max-width: 767px) {.tg {width: auto !important;}.tg col {width: auto !important;}.tg-wrap {overflow-x: auto;-webkit-overflow-scrolling: touch;}}. Can. To open a Action Request,call AP Support or use the Action Request form.Keep the AR number for future reference.If you need additional assistance,request AP support to escalate your AR number, Factory Ship (Supplier-Direct-To-Consumer). J.C. Penney CEO Marc Rosen sent an email to employees late Thursday saying the corporate staff is moving back into its former headquarters in Plano. At Macys, she ultimately served as vice president, divisional merchandise manager of intimate apparel in the Florida region. Emails found on company website contact@jcpenney.com 100% Support 1 0 Emails found on 3rd party websites ggoodwin@jcpenney.com 99% 0 0 bshoe2@jcpenney.com 99% 0 0 esamanie@jcpenney.com 98% 0 0 View more Enter employee name to find & verify emails, phones, social links, etc. Discuss the issues you have had with JC Penney and work with their customer service team to find a resolution. uary 28, 2017, it operated approximately 1,013 department stores in the United States and Puerto Rico. Bala is responsible for the Company's information technology (IT) organization and global technology systems that power the Company's stores, operational centers and supply chain, and corporate functions. This is the result why all people shop on line to avoid this and normally do but I wanted to get this items right away I guess I learned my listen. Prior to Levi Strauss & Co., Rosen spent 14 years at Walmart Inc. in a variety of senior leadership functions, ultimately serving as senior vice president of global e-commerce. SVP, Global Sourcing and Product Development. For 10 years, she has served on the Board of Directors for Jewelers for Children, an organization founded by the U.S. jewelry industry to help children in need, and became chairman in 2017. In the Headlines. The latest review Getting funds back was posted on Feb 21, 2023. We keep your data private and share your data only with third parties that make this service possible. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products, home furnishings, and appliances, as well as provides various services, including . Milano joined the Company in 2021 and is responsible for leading product sourcing, development, and execution for private brands across apparel and home products with oversight of the international buying offices. If you do not resume your business relationship with the MyPillow company, I will end my relationship with yours. Tessaro brings more than 25 years of experience in fashion merchandising, product development, inventory management and financial planning to the Company. With over 35 years of retail experience at JCPenney, she has held merchandising positions of increasing responsibility in stores and in the Home Office, including vice president, product development services, and divisional vice president, product design and development. He began his practice in the litigation section of Gibson, Dunn & Crutcher LLP. You ruined a long relationship I had with JCP. @jcpportraits will reach out to you for a resolution., @Smiffer511 Hello Samuel, We are so sorry to hear this. We have developed a five-year roadmap to use preferred sustainable fibers in 100% of our private label apparel and home products by 2026. Careful consideration is given to the environmental impacts of our operations and the development of processes and procedures to eliminate and/or minimize significant threats to the environment or human . The login page will open in a new tab. You may be entitled to monetary compensation and DoNotPay has a tool that makes it easy to fight for compensation in small claims court. We are more than happy to help. jcpnews@jcp.com. Open your web browser and sign up for DoNotPay. .tg td{border-style:solid;border-width:0px;font-family:Arial, sans-serif;font-size:12px;overflow:hidden; Bala is responsible for the Companys information technology (IT) organization and global technology systems that power the Companys stores, operational centers and supply chain, and corporate functions. Supposedly he is the one that walks the floor to make sure everything is going well, not walking the floor that's for sure but where was he in all this. I will never be back. This could mean that you are put on hold for a long time. JCPenney Corporation, Inc. | Company Profile, Marketing Contacts, Media Spend, Brands. SVP, Product Design, Trend & Brand Management. She also spent 10 years at Federated Department Stores in top leadership roles within planning, merchandise information systems, financial planning and operations, merchandise and financial planning, and allocation. Comments are moderated so may not appear immediately. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. In this position, he was responsible for leading the companys global e-commerce and retail businesses, including 3,000 stores, resulting in transformational growth. Considering all the data breaches in the On 2/7/2023 I invertly sent in a large amount of money (5000.00) to Jcp by mistake. .tg th{border-style:solid;border-width:0px;font-family:Arial, sans-serif;font-size:14px;font-weight:normal; Jcpenney has 37003 employees. To get this process started, simply follow these four easy steps: If you have reached out to JCPenney's customer service department and were unable to get a resolution, DoNotPay can help with that too. Conte is a certified public accountant and holds a Bachelor of Science degree in accounting from Rutgers University. Box 12157, Austin, Texas 78711, 1.800.803.9202.512.463.6599; Website: www.license.state.tx.us . He holds a Bachelor of Business degree from Ohio University. The person responding will not have access to information concerning the status of applications. Home; Top 200 Companies; . How DoNotPay Can Help You Save Time When Contacting JCPenney Customer Service. CONTACT MEDIA RELATIONS. She most recently served as vice president of merchandising for intimate apparel and swimwear at FULLBEAUTY Brands, where she developed merchandise, marketing and pricing strategies for multiple plus-size womens brands in print and digital channels. This means that there are several opportunities for a customer to find a product that is defective or broken. Strategic investments in leading nonprofits allow the Foundation to make strides in three critical areas: Job readiness Health and well-being Inclusive access to education Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I did this as my wife enjoys J.C. Penney while I am the one who pays for ALL her purchases. Type in Skip Waiting on Hold and select the product. Can you please send us a DM with your phone number an https://t.co/xAI7efeRka - 4 hours ago Conte has more than 34 years of accounting and audit leadership experience. The address of JCPenney's headquarters will come in handy if you ever have to send them any legal documents. JC Penney Corporate Office & Headquarters 6501 Legacy Dr Plano TX 75024 JC Penney corporate phone number: (972) 431-1000 Average Rating and Total Reviews Avg. This will surely increase the credibility of your complaint. padding:10px 5px;word-break:normal;} Use this comments section to discuss problems you have had with JCPenney, or how they have handled your complaints. Search for the company youd like to call. In fact, our home office colleagues span our design office in SoHo New York and . Customer service departments are not known for their speedy service. Tessaro holds a Bachelor of Science degree in Fashion Merchandising from Florida State University. @media screen and (max-width: 767px) {.tg {width: auto !important;}.tg col {width: auto !important;}.tg-wrap {overflow-x: auto;-webkit-overflow-scrolling: touch;}}, iMPOWER by Prabal Gurung for JCPenney Launches with an NYC Pop-Up, Honoring Womens History with Hope & Wonder, Nationwide Rollout of JCPenney Beauty Reaches its Halfway Point, Meet the Leader: Shenece Johns, Senior Director of JCPenneys Inclusion and Diversity Team, JCPenney Beauty takes over the Dot Com Experience. NFR shipping label requirements and routing guidelines. Before FULLBEAUTY, she was vice president of merchandising and production development at Cupid Foundations Inc. and spent six years at Lane Bryant in various leadership roles. How is it that you dare to assume the "corporate responsibility" to limit consumer access to products made well and legally in America while selling so much merchandise from China? I am very upset today over the way this was all handled. Most recently, Harris served as vice president, product design and development for womens apparel, intimates, and accessories where she was responsible for leading strategic brand direction and product design. This letter may be enough to persuade the company to settle out of court. To assist you in doing business with jcpenney, please use the information below to find the department and method of communication to use when you have questions. JCPenney's Customer Service department receives a lot of calls on a daily basis. Corporate Phone Number: 1-972-431-1000Fax Number: 1-972-431-1362Customer Service Number: 1-800-709-5777JCP.com Phone Number: 1-800-322-1189TDD: 1-800-527-7889Credit Card: 1-800-527-4403Gift Registry: 1-800-527-4438Warranty Issues: 1-800-933-7115, Your email address will not be published. DoNotPay offers a service that provides a robot that will wait on the phone line for you. Andre brings more than 20 years of innovative human resources and management experience in retail, health care, and consumer packaged goods industries. Please send us a direct mes, @quesarahconnect We are sorry to hear this! By Staff Writer Last Updated March 31, 2020 As of 2016, the JCPenney human resources department is reachable by telephone at 888-879-2641, or by email at eeo-sm@jcp.com. He began his career at Ernst & Young, providing strategic retail advisory services. Thanks! How Do You Contact the JCPenney Human Resources Department? .tg td{border-style:solid;border-width:0px;font-family:Arial, sans-serif;font-size:14px;overflow:hidden; Claim it and get a lot of features. 2023 Penney IP LLC. DePaul leads all aspects of stores, store operations, environment and design, and asset protection. October 25, 2022 - JCPenney to Donate Up to 55,000 Units of Merchandise to Puerto Ricans Impacted by Hurricane Fiona. .tg .tg-fu5n{background-color:#ffffff;border-color:inherit;color:#e71324;text-align:left;vertical-align:top} @askjcp on Twitter. She started her career in investment banking and mergers and acquisitions at UBS. Beauty (17) Brands (56) Company Initiatives (112) Corporate (53) Corporate Social Responsibility (49) Disaster Relief (12) Financial (6) Inclusion & Diversity (45 . Additionally, you can choose to call the corporate office at 912-578-8666. Sign up for a free account. In addition to delivering innovation on gap.com sites and driving the companys data and analytics strategy, she led its Hyderabad (India) Development Center. Product shipment, payment, communication, billing, and any kind of service-related complaint about JC Penney can be filed via the specific JC Penney complaint section. Sit back and relax while we do the work. Morris has more than 25 years of broad legal experience. She also serves on the firms audit committees. Our campus employs more than 3,000 associates and contractors across multiple departments and specialty areas. During his tenure at Levi Strauss & Co., Rosen held executive-level roles overseeing their direct-to-consumer business. Sr.manager- Responsible Sourcing (south Asia, Middle East And Africa), Retail Specialist | Demand Analytics | Sneakerhead | International Marketer | Avid Runner, Director For Regional Legal Affairs & Senior Counsel - North & South Asia, Ea & Project Co-ordinator To India Head & Hr Head, Consultant - Heading Learning And Development, Associate Director, Merchandising Operations, Pricing, Planning & Allocation, Vp Product Development & Design - Women's, Executive Vice President, Chief Information & Digital Officer. Mortensen joined the Company in 2009 and has implemented popular concepts including Modern Bride and Bijoux Bar to position JCPenney as a destination for style and fashion in jewelry. Contact the help desk for technical issues. Early in his career, Conte spent 11 years performing audit services with Arthur Andersen & Co. and Ernst & Young. He most recently served as chief operations officer, where he oversaw all stores, pharmacy, optical, supply chain, e-commerce operations, non-merchandise procurement, store operations, store development, loss prevention, and merchandise support. Tessaro is charged with managing all buying activities within these categories to ensure the assortment is aligned with Company strategy and to promote brand loyalty and excitement among customers. I hate having debts hanging over me so I wanted to pay-off the balance straight-away. Before joining JCPenney, he served as senior vice president, corporate controller, and chief accounting officer at Ingram Micro, a global leader in technology and supply chain services. .tg th{border-style:solid;border-width:0px;font-family:Arial, sans-serif;font-size:14px;font-weight:normal; Contact Us. Stephanie leads all financial activities for the Company, including financial strategy, real estate, capital deployment, credit services, sourcing and procurement, treasury, and accounting. Phone: (866) 435-7111 Email: Click here Senior Executive, General Merchandise Manager. Tessaro was promoted to senior vice president general merchandise manager in March of 2021, adding all adult active and team sports to her responsibilities. For fastest reply, please include your name, organization, appropriate contact information and a brief summary of your inquiry. * Applicants for employment who have a disability should call 1-888-879-2641 or email [email protected] to request assistance or accommodation. And you cannot allow someone to purchase whatever way they choose. If you don't have to sit on hold for hours, don't worry, DoNotPay is here to help. Thanks! Phillips holds a Bachelor of Science degree in organizational behavior from the University of San Francisco. @MsSamAdams Hello. Lorem ipsum dolor sit amet consectetur adipisicing elit. The registrar must send an email to their jcpenney buyer with the following information to gain access:Supplier name and number, registrar's name, position, phone,fax and mail. Catalog & Retail on-time shipment offsets. You will then serve the JCPenney cooperation which will notify the company that it is being sued. The registrar must send an email to their jcpenney buyer with the following information to gain access:Supplier name and number, registrar's name, position, phone,fax and mail. Please send us a DM, so we can help trouble shoot the issue or call us a, @stephenrider Hello Stephen, we are so sorry for the difficulties that you are facing. Ship Point/Return Goods Location Change Request Form, Each supplier is required to have a single. Wayne Milano is senior vice president, global sourcing and product development at JCPenney, reporting to Michelle Wlazlo, executive vice president, chief merchandising officer. Please send, @lipglossNflaws Hello, We are sorry to hear of your troubles. Then the customers that they were helping walked away with nothing in their hands, so I got tired of waiting because neither of them came over to ask me if I need help and I was prepared to spend some money to my grand-daughter's earrings and a bracelet that plus a watch for my son that he asked for (G-Shock) at this point I was angry so I called the store which it took 2 calls to get though a manager to answer, he wanted me to talk to the person that trains the sales people and I asked why because apparently she not doing her job in training this people in the first place. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with JC Penney Customer Service. View Anthony Beatty's email address (a*****@jcpenn***.com) and phone number. All rights reserved. jdoe@jcpenney.com), which is being used by 92.6% of JCPenny work email addresses. Thank you! Chief Supply Chain Officer, SVP, Planning & Allocation and Pricing. Previously, Osborne held the position of senior vice president and general merchandise manager for Beauty and Center Core for Hudsons Bay and spent 18 years at Harvey Nichols with a position on the board as director of concessions and beauty. The JCPenney Home Office is located just 20 miles north of downtown Dallas within the exciting development of Legacy West in Plano, Texas. Pin 0. 1330 Wilson began her retail career at Carter Hawley Hales Stores, Inc., and Bloomingdales, Inc. Wilson holds a Bachelor of Arts degree in history and French from Princeton University. Prior to joining JCPenney, he held several director-level positions at PepsiCo in sales, supply chain, and sales operations for more than eight years. You can find contact details for JC Penney above. Finally received my JCPenney credit card after buying a cookware set. EDI invoicing, EFT, electronic payment statements. Department Stores, Shopping Centers & Superstores, Retail, 6501 Legacy Dr, Plano, Texas, 75024, United States. Duennes joined JCPenney in May 2012, as east region senior director of supply chain operations. who controls access for that supplier's representatives. Use this comments board to leave complaints and reviews about JC Penney. If you don't want to waste time on the phone with JCPenney's customer servicedepartment, DoNotPay has the perfect solution. !MY WIFE MAY LOVE SHOPPING WITH THEM BUT SINCE I PAY THE BILLS THIS LOUSY COMPANY HAS LOST HER AS A CUSTOMER AS I WILL NOT PUT UP WITH BEING LIED TO AND MISTREATED AS A CUSTOMER-THAT MANAGER EVEN COMMENTED ON HOW MUCH MY WIFE SPENT WITH THEM.I AM SURE THE GRINCH WOULD DEFINITELY APPROVE OF J.C. PENNEY CUSTOMER SERVICE BUT I DO NOT!!! Additionally, you can choose to call the corporate office at 912-578-8666. In operation since 1902, JCPenney is a top retailer in the U.S. Here's a list of some of the top trending technologies and APIs used by JCPenney. She has over 25 years of experience in planning and allocation, merchandise, finance, pricing, operations, and strategy. Jcpenney is a public company. As of February Jan uary 28, 2017, it operated approximately 1,013 department stores in the United States and Puerto Rico. Prior to JCPenney, Milano served as senior vice president at Belk, where he led the global sourcing, design, technical design, quality assurance, and operations teams for private brands, while driving product integrity, speed of process, fit and quality consistency, and competitive costing. Wlazlo led the launch of Thereabouts, JCPenneys most inclusive kids brand yet with adaptive apparel for children of all abilities; established JCPenney Beautys partnership with hero brand Thirteen Lune, providing a hyper-inclusive beauty experience; and led the introduction of Hope & Wonder, JCPenneys new purpose-driven private brand, which celebrates festive holidays as well as important cultural moments and gives back to nonprofit partners, to life. Mullen has a bachelors degree from Princeton University and a master of business administration .tg .tg-c6of{background-color:#ffffff;border-color:inherit;text-align:left;vertical-align:top} Melker most recently served as Chief Executive Officer for Wehner Multifamily, a Texas-based property management company. I will never shop there again. JCPenney headquarters are located in 6501 Legacy Dr, Plano, Texas, 75024, United States, JCPenneys main industries are: Department Stores, Shopping Centers & Superstores, Retail, Retail, JCPenney appears in search results as JC Penney Corporation Inc, Jcpenney, JCPenney Optical, Department Stores, Shopping Centers & Superstores, Microsoft Windows Presentation Foundation (WPF), Get Free Access to JCPenney Contacts Info. Before Target, Wlazlo spent 19 years at GAP, Inc., in a variety of roles for Gap, Gap Outlet and Old Navy. overflow:hidden;padding:10px 5px;word-break:normal;} He is responsible for improving in-store and omnichannel operations to deliver an engaging and productive customer experience, grow store traffic, and increase customer retention. DoNotPay will then walk you through the entire process of filing an official complaint in court. Required fields are marked *. Prior to joining JCPenney, Wilson was president and CEO of LW Associates, a consulting practice focused on transformative strategies leveraging digital technology for retail and wholesale brands and solution providers. Can you please send us, @karonil Hello, Thanks for reaching out to us. She is responsible for establishing and maintaining relevance across the Companys apparel, footwear, and handbag categories, and segmenting the Companys exclusive private brands. Search over 700 SO MUCH FOR CUSTOMER SERVICE!! Andre is responsible for the development and execution of strategic human capital decisions and leads the Companys human resources functions. . Thanks! Is this your company? Search. We are more than happy to help you. brands as a former partner and managing director at Boston Consulting Group. This is what we currently have ava, @HeatherSaba6 Hello, We are sorry to hear of your experience. JCPenney Corporate Communications jcpnews@jcp.com. janedoe@jcpenney.com) and [last] (ex. Laurie Wilson joined JCPenney in 2019 as senior vice president of planning and allocation and pricing, reporting to Michelle Wlazlo, executive vice president, chief merchandising officer. UCC-128 label testing and implementation. J. C. Penney Company, Inc. was founded in 1902 and is based in Plano. @DebB76163668 Hello, We are sorry to hear of your troubles. After logging in you can close it and return to this page. Andre holds a Master of Human Resources and Industrial Relations and a Bachelor of Arts in sociology from the University of Illinois at Urbana-Champaign. Initial JC Penney complaints should be directed to their team directly. padding:10px 5px;word-break:normal;} Rating 2.2 Reviews 1357 Write A Review Edit 1357 Reviews For JC Penney Headquarters & Corporate Office orders customer service Worst customer service people I have ever experienced. Regulated by The Texas Department of Licensing and Regulation, P.O. JCPenney Corporate Office Headquarters HQ by phone, address, website, chat or read reviews and complaints. Thank you for reaching out to us today Roy! He joined the Company in November 2021. We take pride in being a one-stop shop for all your needs, with as many options as you can imagine as well as your favorite brands such as Sports Illustrated, Levi's, Dockers, and Skechers. JC Penney has resolved 145 complaints. How It Works. Point of Sale and jcp.com ticketing process and related issues, web content/Supplier Content/Footer/Contact Directory, 2014 J. C. Penney Company, Inc. - All Rights Reserved. Keith Melker joined JCPenney in 2023 as chief transformation and strategy officer, reporting to Marc Rosen, chief executive officer. During her tenure at Walmart, she helped develop standards for responsible jewelry sourcing and launched the Love, Earth jewelry collection, giving customers the ability to trace the path of their jewelry from mine to market. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Marc Rosen is the chief executive officer of JCPenney. CANNOT WAIT FOR THIS COMPANY TO GO BANKRUPT AND CLOSE THEIR DOORS DUE TO EXTREMELY LOUSY CORPORATE CSTOMER SERVICE.