Get notified about new Customer Advisor jobs in Nottingham, England, United Kingdom. Find out more about salaries and benefits at Metropolitan Thames Valley. . Metropolitan Thames Valley, Premier House, 52 London Road Twickenham, TW1 3RP Estimating the current value of your property The following websites can be used to help you estimate the current market value of your property: We also use third-party cookies that help us analyze and understand how you use this website. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. The managers and teams are very supportive on a daily basis. Welcome. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead Enjoy resolving queries at first point Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. 31 Mar 2023 23:55 BST. great ambition and staff team are dedicated, good approach to flexible working. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. A lot of passing the buck goes on colleagues have been treated appallingly and bullied, May 20, 2019 - Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed You ring for repairs no response, no response to complaints and promises are never kept. Current timestamp: 02/03/2023 22:42:46 Quickly exit this site by pressing the Escape key . Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead Right now, nothing has changed, just the colours, fonts and logo. This rating has improved by 3% over the last 12 months. All our reference requests and completed references can be accessed on one website, making the process more efficient and organised. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. A guide to spotting romance fraudsters. It's a really good place to work if you like getting things done. All ideas are welcomed and you are trusted to work with autonomy. Quite a large company so changes/projects take longer to complete. Enjoyable when u have nice tenants and leaseholders No call is the same Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. This course has been developed as part of the Degree Standards project on external examining that ran from 2016 to 2021. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. A really good range of calls Youll enjoy a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. It's a really good place to work if you like getting things done. Select Accept to consent or Reject to decline non-essential cookies for this use. Metropolitan Thames Valley works across housing, health, social care and education. Details about you ( Did you work here? ) A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. You can unsubscribe from these emails at any time. Posted 22/12/2022 by Metropolitan Thames Valley. No integrity - avoid or get out while you can. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Undervalued by managment COVID-19 Information. 140 Metropolitan Thames Valley reviews. You can register for an account if youre the named person on your MTVH tenancy agreement. See jobs Follow. It's a really good place to work if you like getting things done. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. 1. You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. We work together to create great places for people to live. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. to work with and autonomy to make decisions. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. Seasonal Staffing Team, GroundWork London. This employer has not claimed their Employer Profile and is missing out on connecting with our community. ", "The thing I like most about this software is it's extremely easy to use.". In future you will see new features, as we continue to improve our online services. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. Metropolitan Thames Valley. People are fab to work with, committed and full of ideas for the future. Axis and MTVH. This can show up occasionally, including when major corporate projects are being delivered. Planned works team never want to take any calls even when it is their job to GOOD STAff welfare and salary paid on time, Staff welfare is always important! I've always felt if I have an idea I can put it into practice quite quickly. About our cookies and how to manage them. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls Some team leaders are very knowledgable and helpful, Lack of diversity A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. We're always looking to innovate and do things differently. Enjoyable when u have nice tenants and leaseholders Undervalued by managment The offices are a lovely environment to work in and a bonus in themselves! Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Often mistakes are covered up and rules are rewritten without consistency. I've always felt if I have an idea I can put it into practice quite quickly. We believe everyone should have a decent home and the opportunity to live well. Lack of communication between different departments. Metropolitan Thames Valley Housing is looking to procure new construction professional services consultant frameworks (limited to architects, employers agents, valuers, and principal designers.) YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. Register for School. There's free coffee and four types of teas! Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. The staff body are also passionate as a whole about getting behind local causes and fundraising together. Sign in to create your job alert for Internal Recruiter jobs in United Kingdom. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Clean working place and nice environment Also I have leaked documents of staff who have created entrapment with their private car parking scheme, force tenants to pay up fines whilst using bullying debt collectors putting tenants behind their bills. Accepted Offer. 32,750.00, Talent Acquisition Specialist - Blue Collar. Sep 2004 - Nov 20073 years 3 months. Seems customer service focused at first but comes down to targets and stats Good chance to develop communication skills in all forms Necessary cookies are absolutely essential for the website to function properly. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. This will take place in a phased approach from mid-October 2021, with an aim to be completed by spring 2023. Copyright 2023 Metropolitan Thames Valley Housing. It's a nice, modern office environment, staff benefits are good. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. Working in Development Customer Care Your Students' Union is democratically led, and each year three students are elected by you to work full-time in the Union and represent your views to the university. Salaries, reviews, and more - all posted by employees working at Metropolitan Thames Valley. These cookies track visitors across websites and collect information to provide customized ads. The offices are a lovely environment to work in and a bonus in themselves! Necessary cookies are absolutely essential for the website to function properly. It's sometimes noticeable that there are gaps in terms of organisational development. Verify your email to use filters. and Terms of Service apply. There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements. Good chance to develop communication skills in all forms. You can unsubscribe from these emails at any time. Analytical cookies are used to understand how visitors interact with the website. Job Type: Contract. We're always looking to innovate and do things differently. These cookies will be stored in your browser only with your consent. Any questions? But opting out of some of these cookies may have an effect on your browsing experience. Referrals increase your chances of interviewing at Metropolitan Thames Valley by 2x. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. By clicking Accept, you consent to the use of ALL the cookies. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. They also talk down at customer service staff as if we are beneath them A really good range of calls Check your rent or service charge account balance and download a statement, Make a payment online by debit or credit card. 1. Head of Customer Services. Housing Association. I've loved my time here. About the Role of Local Housing Manager This is a full-time fixed-term role and hours are 37.5 and working at the end of week. No call is the same It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Make a secure payment when it's convenient for you and check your balance 24 hours a day. There is no blame culture, but rather staff support each other to make things right. . By clicking Accept, you consent to the use of ALL the cookies. The office environment is modern and fresh, with wider computer screens. This rating has improved by 7% over the last 12 months. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Having problems? About our cookies and how to manage them. We believe everyone should have a decent home and the chance to live well. Youll need your mobile phone and your unique invitation code. Click the link in the email we sent to to verify your email address and activate your job alert. The staff are lovely and I have met many wonderful people. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. You also have the option to opt-out of these cookies. No call is the same . HR and upper management are completely clueless about what goes on, or don't care Suggested . Hotjar sets this cookie to detect the first pageview session of a user. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Get notified about new Internal Recruiter jobs in United Kingdom. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. GOOD STAff welfare and salary paid on time, Staff welfare is always important! Completing a reference with RefNow takes just a few minutes on average, Complete at a time convenient for you, even outside of 9-5 business hours, Military grade SSL encryption technology keeps your data secure. Jobs. Really understaffed - non stop calls Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Sign up your company today and we'll give you 5 free reference requests per month. This site is protected by reCAPTCHA and the Google Privacy Policy This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Careers; Staying safe from romance fraud. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. My colleagues have been treated appallingly and bullied with the majority of TVHA staff leaving. Axis has built a successful multi-award contract relationship with MTVH since 2014 when the Housing Association was called Thames Valley Housing Association (TVHA). 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. Metropolitan Thames Valley Housing. By accepting, you agree to our use of cookies. It is mandatory to procure user consent prior to running these cookies on your website. . I have had very supportive managers who have encouraged my career progression. No integrity - avoid or get out while you can. Key Achievements: 5.0. I applied online. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. Process makes things take longer than they could. However you may visit Cookie Settings to provide a controlled consent. I have had very supportive managers who have encouraged my career progression. Simply complete the form below to get started: Verify Employment for a Metropolitan Thames Valley Employee. You also have the option to opt-out of these cookies. We own, manage, or administer over 57,000 homes over a wide area of London, South East, Midlands and the East of England. If you're looking for a rewarding career in an organisation that puts people first, you've come to . You also have the option to opt-out of these cookies. Great company to work for with some really good benefits and. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. In return for their hard work we offer our staff a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. and Terms of Service apply. Hotjar sets this cookie to identify a new users first session. Application. I have had very supportive managers who have encouraged my career progression. HR Assistant. By clicking Accept, you consent to the use of ALL the cookies. there doesn't seem to be a coherent vision for the organisation so decisions are taken on a whim. There are also lots of additional benefits on offer and they stand by the core values of the company. Hotjar sets this cookie to identify a new users first session. If we've sent you an invitation letter or email, your invitation code will be in it. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. This website uses cookies to improve your experience while you navigate through the website. Copyright 2023 Metropolitan Thames Valley Housing. It was great to meet up with partners from across Lambeth as part of the Metropolitan Thames Valley Housing multi stakeholders meeting to strategically explore how we can collectively work together, to make local people in the area feel safe & empowered in their neighbourhoods. Highly motivated, dedicated & ambitious professional with an extensive background in coordinating projects, planning events, promoting business services, writing, editing, producing, filmmaking . This site is protected by reCAPTCHA and the Google Privacy Policy 204. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. There's free coffee and four types of teas! So, if youre a people-person who knows that together were greater than the sum of our parts, why not build a worthwhile career with us? not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. This site is protected by reCAPTCHA and the Google Privacy Policy Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Lovely supportive team and overall culture within the business. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. There is no blame culture, but rather staff support each other to make things right. You can have some really difficult calls and off days These cookies will be stored in your browser only with your consent. This category only includes cookies that ensures basic functionalities and security features of the website. It is mandatory to procure user consent prior to running these cookies on your website. But if you request a communal repair, you dont need to be there when its being fixed. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. Get email updates for new Customer Advisor jobs in Nottingham, England, United Kingdom. No one is allowed to disclose the new head office address in Farringdon. External examining is a key feature of the UK higher education system. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Their management style and the culture they have created is like something out of the 1970s. Put colleagues at risk by forcing them back into work after COVID because they are too lazy and incompetent to set up a sustainable home working scheme, and do not seem to care whether their staff live or die You can also upload photos of what needs to be fixed. Historically great at developing staff. Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Get started with your Free Employer Profile, Ambitious Company with fantastic benefits, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. View the status of an ongoing repair for your home, View repairs requested for your communal area, Update your contact details so we know the best way to get in touch with you, Enter your invitation code and mobile number, Enter the security code that well send to your mobile.